Manajemen Kearsipan Untuk Meningkatkan Mutu Layanan Administrasi di MA Raudatul Ulum Langkap
DOI:
https://doi.org/10.33507/9mjt4y55Keywords:
Manajemen, Arsip, Mutu LayananAbstract
Archives, as an integral part of the world of education, play a very important role and are managed by the administrative office. Records management encompasses the processes of overseeing, storing, and safeguarding documents, whether in paper or electronic form. The importance of records management in the context of education is reflected in the following statement. This study aims to describe the implementation of archival management to improve the quality of administrative services at MA Raudatul Ulum Langkap. This study employs a qualitative method. The informants in this study include the head of administration, the principal, the vice principal, teachers, and students. Data collection techniques include observation, interviews, and documentation. The results of the study indicate that records management at MA Raudatul Ulum Langkap encompasses procedures for record creation, record storage, record maintenance, and procedures for record transfer and disposal. Some of the challenges include a lack of human resources to manage the archives, a lack of facilities and infrastructure such as archive storage space, and the limited training available for archive management. On the other hand, the strengths include adequate storage facilities and administrative staff who are diligent, meticulous, organized, and competent in managing archives. Moving forward, it is hoped that the madrasah will facilitate archival training for its staff and provide a dedicated space for storing inactive records so that records management can be carried out optimally and effectively, thereby improving administrative services at MA Raudatul Ulum Langkap
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